Please contact me if you have any problems with your order. Due to the made to order nature of our business, we do not accept refunds or exchanges. If we made an error, we'll gladly fix it. Please convo us with the specifics and we'll take care of it for you. In such a case we need to be contacted within 24 hours of receiving your package for return authorization, and the item(s) must be returned within 48 hours of receipt. Once we receive the package, an exchange will be made and shipped immediately. In some cases a refund may be given (less shipping). Items from a smoking home will not be accepted for exchange.
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